View Our Website View All Jobs

Contact Center Representative

Entry level opportunity in King of Prussia Operations Center! 

We are a financial research & recovery firm that assists account owners reclaim money associated with inactive financial accounts. A Contact Center Representative is the primary interface with customers of Keane’s Customized Shareholder Solutions Division. This is a customer service and sales role in which the person works independently and with only general supervision. 

This position is responsible for answering/placing inbound & outbound phone calls from potential customers, educating them regarding unclaimed property and their accounts, and determining their eligibility to file a claims for assets that are at risk of turning over to the state. Working Hours 8:30 am - 6:00 pm

Duties:  Include, but are not limited to the following: 

  • Contact account owners by phone on a daily basis.
  • Explain recovery process and additional services we offer. 
  • Receive 30-40 inbound calls daily.
  • Place 10-20 outbound calls to warm customers.
  • Delivery exceptional customer service and use appropriate judgment and discretion.

Qualifications: This position is ENTRY LEVEL, so no experience is required!

  • Bachelor’s Degree, or the equivalent of education and experience
  • Experience in the financial services industry a plus
  • Excellent verbal communication skills
  • Strong process and organization skills
  • Ability to work in a high-energy environment


  • Comprehensive benefits package which includes, Medical, Dental, Vision, paid time off, 401k and more!
  • Gym Reimbursement Program
  • Employee Assistance Program 
  • On site training and professional development
  • Business casual office environment
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*