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Quality Control Specialist

Reporting to the Unclaimed Property Director of Reporting, the Quality Control Specialist is responsible for reviewing and cross checking work performed for the annual unclaimed property reporting clients and ensuring they remain in compliance with each state's statutes.This person also provides support within the Unclaimed Property Group by reviewing final reports for clients, due diligence mailings, and various other duties.

Duties:  Include, but are not limited to the following:

  • Responsible for Quality Control of all escheatable data, all final reports, and billing of clients.
  • Responsible for meeting with the SSAE18 auditors and gathering requirement for samples.
  • Provide timely and quality service for all internal requests.
  • Become a subject matter expert of Keane’s reporting process.
  • Effectively communicate any discrepancies identified during the Quality Control process and provide supporting documentation to business unit.
  • Review analysis of client data by applying state dormancy periods and due diligence thresholds.
  • Review merged due diligence letters.
  • Review state required forms and electronic reports for final reporting.
  • Review Unclaimed Property Reports.
  • Help maintain internal processing checklist for producing state reports, cover letters, and magnetic media.
  • Other duties may be assigned as needed to meet the company’s business needs.

Qualifications:

  • Bachelor’s Degree
  • 4+ years’ experience in Unclaimed Property or quality control experience.  
  • Strong knowledge of Excel (pivot tables, vlookups, Lookup & reference functions)
  • Excellent knowledge of Microsoft Office
  • Strong problem solving skills
  • Ability to work independently and manage multiple projects.
  • Ability to analyze data and/or problems and efficiently find solutions.
  • Attention to detail, accuracy and organizational skills are a must.
  • Strong work ethic.

Physical:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

  • Normal office activity including, keyboarding, interacting with others, participating in meetings, extended periods of sitting and/or standing in an open office environment.
  • Visual acuity to read computer screens and written materials.
  • Ability to work extended hours and weekends, especially during busy reporting periods, most notably in the months of February, March, September, and October.
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